What is the ConnectWise Service Called?
Many businesses and Managed Service Providers (MSPs) have heard of ConnectWise, but not everyone knows what the service is actually called or how it works. ConnectWise is more than just a tool — it’s a full suite of IT management products designed to help companies run smoother, deliver better service, and manage IT tasks in one place. The main service is known as ConnectWise Manage , but the ConnectWise brand covers several solutions that work together. These tools help with everything from remote monitoring to ticketing and billing. The ConnectWise Platform ConnectWise is best known for its powerful Professional Services Automation (PSA) software called ConnectWise Manage. This core product handles ticketing, project management, time tracking, invoicing, and client communications. For many MSPs, it’s the backbone of their daily operations. ConnectWise also offers tools for Remote Monitoring and Management (RMM) through ConnectWise Automate. This allows IT teams to keep an e...