What is a Managed Service Provider (MSP)?
Managed Service Providers (MSPs) are companies that offer proactive management and support of IT infrastructure and end-user systems for businesses. Here's what you need to know about MSP services and how they leverage tools like Kaseya software to deliver value: What is an MSP? An MSP is a third-party provider that remotely manages a client's IT infrastructure and end-user systems on a proactive basis. Rather than relying on a traditional break-fix model, where IT issues are addressed after they occur, MSPs take a preventative approach by monitoring, managing, and maintaining systems to prevent problems from arising in the first place. Services Offered by MSPs MSPs offer a range of services tailored to meet the specific needs of their clients. These services typically include: Network Monitoring and Management: MSPs use advanced monitoring tools like Kaseya software to continuously monitor the health and performance of a client's network infrastructure. This allows them t